Casino FAQs

I’ve placed more chips down than I want to bet, how do I remove the extra chips?

To remove the extra chips, simply hold the SHIFT key and while using your mouse, click on the chip amount you wish to remove from the table.

Why does double exposure Black Jack have different rules than regular Black Jack?

The games rules are a little different, such as dealer winning ties and Black Jack paying even money, to counter the added advantage the player has by seeing both of the dealer’s cards.

Does my bonus play in the casino affect my requested payout?

As long as you have met the required roll over and any other conditions of the bonus at the time of issue, this will not affect your requested payout. Any Unused casino bonuses will be removed if a payout is requested.

Who provides the casino software that uses?

A company called Digital Gaming Solutions or more commonly called DGS provides our casino software.

Do I need to open a separate account to play in the casino?

You can use your same account; in fact, once you log into the sportsbook, you automatically have access to the Casino.

What kind of tournaments does the BetUS casino offer?

We offer daily tournaments involving roulette, video poker, blackjack, and three-card poker. We also offer special multi-player black jack tournaments; please check our tournament schedule for dates and times.

How do I register for a casino tournament?

  1. Log into
  2. Go to the Casino page
  3. Click on the Tournament tab
  4. You will see the next available tournament, click on register
  5. Each entry into one of our regular tournaments charges a small buy-in to play, and should you run out of chips, you can rebuy to replenish your chips.
  6. On the day of the tournament log into your account.
  7. Go to the Casino section
  8. Click on Tournaments
  9. Click on the Play Now to start playing!
  10. The players who finish with the most chips will be credited their tournament prizes directly to their casino account by 2PM EST the next day.

How soon after the tournament finishes will it take me to receive my winnings?

Prize money from multi-player tournaments are paid within minutes after the tournament finishes, please note that sometimes you will need to log out and log back in to see your winnings. Daily tournament winnings are credited to your account by 7pm the following day.

Do I need to play all of the hands in the tournament to win?

Yes, you must play every hand otherwise; you will not qualify for a prize.

Can I rebuy into the tournaments?

Yes, you can rebuy but the chips won’t be accumulated. You must still play the minimum number of hands to qualify for a prize.

How many winners are there in your tournaments?

The top 10 players will receive a prize.

Your casino says I need the latest version of the Flash Player, where can I download that?

Click the following link to go to Adobe’s website, where you can download the latest version.

What percentage do you payout on your casino games?

It varies from game to game but the overall payout percentage in our casino is 97.5%.


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