Sportsbook 2.0 Help

For assistance with our new Sportsbook, you have the following options:

Send an email to: custhelp@BetUS.com.pa Or Call: 1 800 792 3887
Please read our Betting Rules and Wager Types Rules.
 

Our NEW Quick Bets FAQ:

What is a Quick Bet?

Quick Bets are optional wagers that help you make combination bets more quickly. If you do not enter a stake, they will not appear on your final bet slip confirmation.

If you choose two straight bets, the Bet Slip will also show you a Quick Bet parlay and teaser with the same combination (if you choose a parlay, you will see the individual Quick Bet straight bets). If you don't want these additional bets, simply leave the stake box blank and you can confirm your original selections.

How do I remove a Quick Bet?

If you don't want these additional bets, simply leave the stake box blank and you can confirm your original selections.

For each selection on the Bet Slip, you can also remove the Quick Bet selection by simply unchecking the box on your original selection.

For which Wager Types are Quick Bets available?

You will only see Quick Bets if you are making Straight Bets and Parlays for full games only. Periods, Propositions and Futures do not produce any Quick Bets.

Can I add other selections to my Quick Bet?

Simply add another selection to your normal Bet Slip, and the same selection will also be added to your Quick Bet.

In addition, you can see our Sportsbook FAQ below:

What is the Bet Slip?

The Bet Slip contains all your pending wagers. You first add all your selections to the Bet Slip, and then you can “Confirm” them anytime. You can also remove any selections from the Bet Slip at any time (before you Confirm).

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How do I place a wager?

You will need to have a BetUS account before you can wager, so please Join BetUS if you have not already. Then, you will need to be logged in (Log in at the top of any page on the website)

  1. Choose your Sport and League from the Left Navigation Bar
  2. Click on the Game Period
  3. Click on the checkbox next to your price—and click the Straight button on the Bet Slip
  4. On the Bet Slip, enter your stake or risk
  5. Click Confirm
  6. You will see a Bet Slip Confirmation; enter your password for final confirmation
  7. Your final Bet Slip Confirmation number and new balance will appear; you can also print out your receipt at this time

To place other bet types for multiple bets, use the check boxes instead of clicking on the lines. Then press any of the wager type buttons on the Bet Slip.

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How does the Left Side Navigation work?

The Left Side Navigation Bar has a list of all the major sports that BetUS offers. Click on a major sport, and you can “expand” the menu to show all the leagues. For instance, expanding “Football” will show you NFL, NCAA, etc.

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How do I change the odds format?

On the top header (above the Left Navigation Bar) there is a dropdown box, where you can select American, Decimal or Fractional Odds. You can change odds format at any time in the Sportsbook; it will not affect your prices or payout. Odds are calculated based on American odds format.

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How does the search feature work?

To find a particular event quickly, you can search by entering Team name or rotation number. Enter the team name or rotation number in the search box in the Top Header and click on “Search.” You will then see the search results displayed and you can click on your result to see a particular event. You don’t need to be logged in to use this feature.

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What kinds of wagers can I make on the Bet Slip?

You can place any of our wagers on the same Bet Slip: Straight, Parlay, If Bets. You will only be shown the wager types that are available for any given selection. If the wager types buttons are not active for that selection, the wager type is not available.

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Will I always receive the latest price?

We always check the latest price after you submit your bet from the Bet Slip. After the final step (submitting password), you will be shown your final price and other details on your Bet Slip Confirmation.

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How do I buy points?

For any selection where Point Buying is available, you will see a list of options in a dropdown box on the Bet Slip. You can Buy Points on Parlay, Straight, If Bets, and Reverses.

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Can I submit several bets at once?

Yes. With the new Bet Sip, you can have multiple bets in the same “ticket” and submit all your selections at once.

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What if I want to remove one selection from the Bet Slip?

You can delete any selections anytime before you submit them. You can delete individual selections (within a single wager) or all wagers on our Bet Slip.

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How do I make a Parlay?

You can build your Parlay the same way that you make Straight wager selections. The Parlay button will only appear for those selections you choose that are available for Parlays. For instance, some proposition bets are not available to parlay. You can also build Round Robins on the Bet Slip where you see your Parlay (your choices will be shown in a dropdown box)

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How do I place a Parlay on more than one sport?

To create a Parlay on more than one sport, use the “All Sports” link on the Left Navigation Bar. You wil see all the Sports that are available for Parlays. Then click on the checkboxes for the events you would like in your Parlay. Click on “Display All” and you will see all your Game Lines. Use the checkboxes again for those selections that you want in your Parlay and click on the “Parlay” button on the Bet Slip. You should see your Parlay appear in the Bet Slip.

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How do I make a Free Play?

A Free Play check box will appear on the Bet Slip for any selection where Free Plays are available.

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How do I make a Teaser?

You can build your Teaser the same way you make a parlay. Instead of clicking the Parlay button, you can click on Teaser. The Teaser button will only appear for those selections you choose that are available for Teasers.

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Can I make comments about the new Sportsbook?

We welcome all feedback and comments, please email: CustHelp@betus.com.pa

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